If you have questions about your bill, please call us at 1-888-888-8881 or e-mail us your question. Our friendly Customer Service agents are ready and waiting to assist you in your own language:

  • Cantonese
  • Mandarin
  • English
  • Japanese
  • Korean
  • Vietnamese

If you are not satisfied after receiving an explanation, ask to speak with a manager. We will investigate the matter and notify you with the result.

For consumer complaints that cannot be resolved with the Asian American Association Telecom Services, please contact your state's Public Utilities Commission or FCC.