If you have questions about our service or promotion, please give us a call at 1-888-888-8881. Our friendly staffs are ready and waiting to assist you in your language.

If you are experiencing the line trouble, please call 1-877-638-7368. If you have an online account, you can log in "My Account" and report a trouble ticket via the "Account Detail" tab.

 Customer Service

Hours: Monday - Friday, 8 am - 6 pm PT *

General question: 1-888-888-8881

Local service questions: 1-877-638-7368

Email: cs@aaats.com

Our friendly staffs are ready and waiting to assist you in your language:

  • Cantonese
  • Mandarin
  • English
  • Japanese
  • Korean
  • Vietnamese

 Sales

Hours: Monday - Friday, 9 am - 4:30 pm PT *

Phone: 1-800-777-8003

Chinese:      ext. 1779

Korean:       ext. 1348

Vietnamese: ext. 1390

English:       ext. 1400

Email: onlinesales@aaats.com

* Our Office will be closed in observance of the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.